Terms and Conditions of Timespace Watches & Antiques Online Store
I. General provisions and information about the seller
- These rules and regulations govern the use of the Online Store operated at watchestimespace.com
- The online store, operating at www.watchestimespace.com (hereinafter referred to as the Timespace Online Store), is run and represented by Mateusz Lickindorf and is registered in the Central Register and Information on Economic Activity (CEIDG), NIP 6711849158, REGON 520923825
- Contact details enabling the Buyer to contact the Seller
- E-mail address: watchestimespace@gmail.com
- Telephone number: +48795496418
- Postal Adress Plac Grunwaldzki 57/518, 50-366 Wrocław
- The Terms and Conditions of Timespace Online Store are placed continuously on the website watchestimespace.com in a manner that allows customers to access it. The Terms and Conditions are also made available to customers prior to conclusion of the contract.
- All goods in the Online Store www.watchestimespace.com are exclusively used items and as such bear traces of use. It should be assumed that all watches, with special attention to vintage watches, are therefore not waterproof and any use of them in water and/or contact with water is at the Buyer’s own risk.
II. Definitions
The terms used in these terms and coditions mean:
- Consumer – it is a natural person within the meaning of Article 221 of the Polish Civil Code,
- Entrepreneur on the rights of a consumer – it is a natural person who enters into a contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity,
- Entrepreneur – means a natural person, a legal person or an organizational unit that is not a legal person, to which the law grants legal capacity, conducting in its own name a business or professional activity and performing a legal action directly related to its business or professional activity,
- Service Provider/Seller – Zegarki i Antyki Mateusz Lickindorf, Plac Grunwaldzki 57/406, 50-366 Wrocław, Nip:8982295678, Regon:525901449, watchestimespace@gmail.com, + 48 795 496 418
- Online Store – online store operated at www.watchestimespace.com by Mateusz Lickindorf Zegarki i Antyki
- Civil Code – the Act of April 23, 1964 (Journal of Laws of the Republic of Poland 2020.1740),
- Goods and Services – all services provided and goods subject to a contract of sale between the seller and the buyer,
- Terms and Conditions – these terms and conditions for the provision of services by electronic means within the meaning of Article 8 of the Act on Providing Services by Electronic Means of July 18, 2002 (Dz.U.2020.344),
- Customer/Purchaser/Buyer – a natural person, a legal person or an organizational unit that is not a legal person, to which special regulations grant legal capacity, who makes or plans to make an Order at the Online Store using electronic means, including a Consumer, Entrepreneur on consumer rights.
- Order – a declaration of will of the Customer, in which the Customer accepts the Seller’s sales offer, which includes, in particular, the price, type, quantity of Goods or Services under the sales contract through the online store.
- Consumer Rights Act – the Act of May 30, 2014 on consumer rights (Journal of Laws of the Republic of Poland 2020.287).
III. Rules of using the online store
- Prices of all goods and services offered by the store are gross prices (including VAT) and are expressed in Polish Zloty or in Euro.
- Prices appearing on the website of Timespace store, as well as descriptions of goods and services are only commercial information and not an offer within the meaning of the Polish Civil Code. They become binding – for the purpose of concluding a specific contract – only upon confirmation of acceptance of the order for execution by the Seller.
- The Seller uses discount codes in the Timespace Online Store that authorize the purchase of goods at a discount included on the coupon. Discount codes are not convertible into cash equivalent.
- The price may be reduced by prior agreement between the Seller and the Customer. The reduced price is applicable only if both parties have expressly agreed on the price.
- Acceptance of these Terms and Conditions is required to place an order in the Timespace online store.
- In order to successfully place an order on the Timespace Online Store, it is necessary to have a device with Internet access that allows you to browse the Internet, as well as a keyboard or other device that allows you to correctly fill out electronic forms. It is recommended to use the latest versions of web browsers: Firefox, Chrome, Internet Explorer, Microsoft Edge, Opera, Safari for OS X, etc.
- The Online Store website uses Responsive Web Design (RWD) technology, which adapts the content of the website to the device on which it is displayed. The Store’s website is prepared to be displayed on both desktop computers and mobile devices as well.
- The Timespace Online Store website has an SSL certificate – a secure protocol for encrypting communication.
IV. Terms and conditions of contract/agreement of sale
- Orders in the Timespace online store can be made by filling out the appropriate forms available on the store’s pages.
- When placing an order, the customer is required to provide correct personal information: name, surname, address, e-mail address and cell phone.
- Upon receipt of an order, the Seller confirms its receipt and at the same time informs that the Order has been accepted for processing. Confirmation of the order is made by the Seller sending an appropriate e-mail message to the Customer at the address provided in the order form. As soon as the Seller confirms acceptance of the order for execution, the contract is considered to be concluded.
- Making available and recording the content of the sales contract is done by making these Regulations available on the website of the Online Store, sending appropriate information to the Customer’s e-mail address provided when placing an order, referred to in §4 item. 4.2.
- Making Orders in Timespace Online Store is possible 24 hours a day, all days of the year.
V. Payment method and payment term
- The Timespace online store offers payment in one of the following ways:
- payment on delivery,
- through payment services of third-party providers
- transfer to the bank account of the Seller, after prior arrangement of terms and conditions and contact through the contact form or by email to watchestimespace@gmail.com.
- Timespace online store allows payment of dues through the following external electronic payment services such as:
- Przelewy24
- Stripe
- Google Pay
- Apple Pay
- The customer is obliged to make payment by one of the above-mentioned methods within 3 calendar days from the date of conclusion of the sales contract.
- In the case of choosing cash on delivery, the Customer is obliged to make payment upon receipt of the shipment.
- The Timespace online store offers payment in one of the following ways:
VI. Delivery
- Ordered goods are delivered to the address indicated by the Customer in the order form.
- The shipping time of the goods is 48 hours. The Seller shall make every effort to deliver the goods within the time specified in the product card in the online store. If it is not possible to deliver the goods within the aforementioned time, the Buyer will be informed immediately.
- Delivery of ordered Goods shall be made via:
- DHL Express courier, for international orders
- FedEx courier, for international orders
- InPost Paczkomaty, for domestic orders within Poland
- InPost Courier , for domestic orders within Poland
- At the time of transfer of goods to the courier company, the Buyer is notified by sending an e-mail to the address specified in the order.
- The cost of delivery of the Goods, which in addition to the price for the Goods shall be borne by the Customer, is indicated on the Store’s website when placing an Order.
- The cost of delivery of the Goods in case of selection of cash on delivery payment shall be borne in full by the Customer.
- Upon receipt of the goods, the Customer is obliged to confirm their receipt. From then on, the goods become the property of the Customer.
- The customer is responsible for customs duties, VAT or other import charges in case of shipping to a country outside the EU. Seller is not responsible for shipping delays caused by import procedures and cannot cover or refund import fees or other relevant payments.
VII. Withdrawal from the contract
- A Buyer who is a Consumer or an Entrepreneur on the rights of a Consumer, who has concluded a contract at a distance or off-premises, has the right to withdraw from the concluded contract of sale within 14 days from the date the goods were issued to him without giving any reason.
- In the case of exercising the right referred to in the preceding paragraph, the Buyer should inform the Seller by submitting a statement of withdrawal on the form made available to him by the Seller, which may be sent by e-mail to the Seller’s e-mail address watchestimespace@gmail.com or by post, to the address Plac Grunwaldzki 57/518, 50-366 Wrocław. To meet the deadline it is sufficient to send the statement before its expiration. Statement of withdrawal submitted after the deadline referred to in §7 item. 7.1 shall have no legal effect.
- The form of declaration of withdrawal (Appendix No. 1 to these Regulations) is provided to the Buyer in electronic form (as an attachment to the electronic correspondence confirming acceptance of the order for execution).
- In the event that the Consumer or Entrepreneur on the rights of the Consumer submits a statement of withdrawal electronically via an electronic withdrawal form, the Seller will immediately send a confirmation of receipt of the statement of withdrawal (on a permanent data carrier within the meaning of Article 2 item 4 of the Law of 30.5.2014. – On consumer rights.)
- The cost of returning the goods, with the exception of the situation referred to in Article 33 (i.e. in the situation of additional costs resulting from the method of delivery chosen by the Consumer or Entrepreneur on the rights of the consumer, other than the cheapest ordinary method of delivery available in the Online Store) and Article 34 paragraph 2 of the Act of 30.5.2014. – on consumer rights, shall be borne by the Seller.
- The Buyer is obliged to duly secure the returned goods so as to prevent their damage in transit (direct cost of returning the item – in accordance with Article 34 paragraph 2 of the Law of 30.5.2014. – On consumer rights (i.e. Journal of Laws of 2017, item 683). The Consumer or Entrepreneur on the rights of the consumer shall bear the direct costs of returning the goods.
- The customer must return all documents and packaging, as well as any items included in the shipment of the purchased item.
- The consumer or Entrepreneur on the rights of the consumer is obliged to return the item immediately, but no later than within 14 days from the date on which he withdrew from the contract. The Seller may stipulate that in the event of withdrawal from the contract the thing to be returned will be collected by him or a person authorized by him.
- If the delivered goods are incomplete, or bear traces of use beyond the ordinary management of the thing, the Seller reserves the right to refuse to accept the shipment, or to reduce the returned amount by the equivalent of the damaged goods or the costs that are required to repair the goods.
- In the case of withdrawal from the contract, all payments made by the Buyer, including delivery costs, will be transferred to the Buyer’s bank account immediately, but no later than within 14 days from the date of receipt by the Seller of the Buyer’s statement of withdrawal from the contract.
- The Seller declares that the return of payment referred to in § 7.7.10 of the Terms and Conditions will be made using the same method of payment used by the Buyer. The Seller, in consultation with the Buyer, may determine another method of return, which will not involve additional costs to the Buyer.
- The Seller declares that the right of withdrawal does not apply to contracts covered by Article 38 of the Law of 30.5.2014. – On consumer’ rights,
- By concluding the contract, the Consumer or Entrepreneur on the rights of the consumer confirms that he has familiarized himself with the content of these Regulations, including confirms that he has been notified of the right to withdraw from the concluded contract of sale within 14 days from the date of delivery of the goods to him.
- The right of withdrawal from a Distance Sales Agreement is not granted to the Consumer in the case of a Sales Agreement:
- the price or remuneration of which depends on fluctuations in the financial market, over which the trader has no control, and which may occur before the expiry of the deadline for withdrawal,
- in which the subject of performance is a non-refabricated item, produced to the Consumer’s specifications or serving to meet his individualized needs,
- in which the subject of performance is an item supplied in a sealed package, which cannot be returned after opening the package for health protection or hygienic reasons, if the package has been opened after delivery,
- in which the subject of the service are things that after delivery, due to their nature, become inseparable from other things,
- in which the subject of performance is a service, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the start of performance that after the Seller’s performance will lose the right to withdraw from the contract.
VIII. Complaints
- The basis and scope of the Seller’s liability to the Customer for non-compliance of the Product with the Contract are defined by generally applicable laws and the following provisions of the Terms and Conditions.
- The Seller is obliged to deliver the Product without defects.
- In the case of finding mechanical defects, arising during delivery or in the case of directing a complaint to the Seller, the Buyer should send information about this fact by e-mail to watchestimespace@gmail.com. In the notification it is recommended to indicate the defect that the Customer believes the goods have, and if possible – to document the defect in question, the date of occurrence of the defect, the request for a method of bringing the goods into conformity with the contract in accordance with Article 560 et seq. of the Polish Civil Code , and to provide contact information. The above requirements are recommendations, their absence does not affect the effectiveness of the complaint.
- The Seller shall respond to the complaint within 14 days of receipt. Failure of the Seller to respond within the above period means that the Seller has recognized the complaint as justified.
- Detailed information on the possibility for a Customer who is a Consumer to use out-of-court ways of handling complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and on the websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the following web addresses of the Office of Competition and Consumer Protection:
- A Customer who is a Consumer shall have in particular (but not exclusively) the following exemplary possibilities of using out-of-court ways of dealing with complaints and claims:
- The Customer shall be entitled to apply to the permanent amicable consumer court referred to in Article 37 of the Act of December 15, 2000 on Commercial Inspection (consolidated text: Journal of Laws of the Republic of Poland 2019, item 1668, as amended) to resolve a dispute arising from the concluded Sales Agreement. The Rules of Organization and Operation of Permanent Arbitration Consumer Courts are set forth in the Ordinance of the Minister of Justice of July 6, 2017 on Determining the Rules of Organization and Operation of Permanent Arbitration Consumer Courts at Provincial Inspectors of Trade Inspection. (Journal of Laws of the Republic of Poland 2017, item 1356).
- The Customer shall be entitled to apply to the Provincial Inspector of Commercial Inspection, pursuant to Article 36 of the Act of December 15, 2000 on Commercial Inspection (consolidated text: Journal of Laws of 2019, Item 1668, as amended), for out-of-court settlement of a dispute between the Customer and the Seller. Information on the rules and procedures of the mediation procedure conducted by the provincial inspector of the Trade Inspection is available at the offices and websites of the individual provincial inspectorates of the Trade Inspection.
- The customer may file a complaint through the ODR online platform: http://ec.europa.eu/consumers/odr/. The ODR platform is also a source of information on forms of out-of-court dispute resolution that may arise between entrepreneurs and Consumers.
IX.Personal data
- The administrator of personal data is the Seller.
- The rules of personal data protection can be found in the Privacy Policy of the Timespace online store, available at watchestimespace.com/privacy-policy
X.Copyright
- All texts displayed on the website watchestimespace.comand all descriptions, pictures and graphics, excluding the clock photo on the home page are the exclusive intellectual property of www.watchestimespace.com unless stated otherwise. Any copy or use without prior written permission by Mateusz Lickindorf Zegarki i Antyki is not permitted.
- Seller does not act as an official dealer of any watch manufacturer(s). All trademarks, names and designs are the property of the respective owner.
XI. Final provisions
- The Seller reserves the right to make changes to these Terms and Conditions for important reasons. Any changes to the Terms and Conditions shall come into force on the appropriate date indicated by the Seller, but not less than 7 days.
- The amended Terms and Conditions are binding on the Buyer/Customer if the requirements set forth in Articles 384 and 384[1] of the Civil Code have been observed, i.e. the Buyer/Customer has been properly notified of the changes and has not terminated the agreement within 14 calendar days from the date of notification.
- Pursuant to Article 8, paragraph 3, item 2, letter b of the Act of 18.7.2002 on the provision of electronic services, the entity using the Timespace online store website is obliged not to post illegal content on the website.
- In matters not covered by these terms and conditions, the relevant provisions of the Civil Code and the Act of Republic of Poland of 30.5.2014 – on Consumer rights will apply.
- These Regulations are available at watchestimespace.com.
- Contracts with the seller are concluded in Polish or English.
- The Regulations shall come into force on 08.09.2023.